Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
-
Perfect experience with Whiteflash
Only having limited experience in purchasing diamonds and jewelry (my wife doesn't care that much!), I was apprehensive when trying to figure out the best way to find a 3-stone anniversary ring for our ten year anniversary. I found Whiteflash, and I was set up with the perfect combination of stones and setting. My diamond consultant worked with me (and all my questions) until we had everything perfect. It could not have been a better experience and I would use them again on my next diamond purchase.
5/11/2012, Martin G., USA
-
Awesome Experience!
From start to finish this purchase was a great experience. My diamond consultant was very helpful in educating and helping me find a diamond. The whole process was pressure free and everyone from the photographer to the shipper were prompt and professional. I highly recommend to new and experienced jewelry shoppers.
-
Seamless diamond buying experience!
Thank you for the seamless diamond buying experience. My diamond consultant helped me from start to finish with great advice, diamond images, engraving, etc. The ACA diamond with platinum 6-prong solitaire setting arrived a week ago and is absolutely stunning. I will present this diamond ring to my girlfriend on her upcoming birthday and I am sure she will love it. . I highly recommend Whiteflash to anyone looking for superb quality diamonds
5/11/2012, Narian V., USA
-
Ring is gorgeous!
Well the ring is gorgeous, made it in time for her moms visit, and of course she said yes. So it has been a fun and exciting week with lots of compliments on the the ring and congratulations all around. She was also very happy and surprised with the little kit that came along with the ring. Both her and her mom said that it is not standard to receive this and that it was a nice/classy touch.
So thank you for your help and hard work and to everyone at WhiteFlash for a making sure you have a satisfied customer.
-
Great quality, results and service from Whiteflash
At first I was hesitant about ordering the engagement ring online, but my friend highly recommended Whiteflash, having had ordered their rings the year before. After having decided to go with Whiteflash, I called and received great advice and support from their employees which made me more comfortable in buying the ring.
After I received the engagement ring, I was extremely happy with it, both in price and quality and even more important, so was my fiancé.
I was so please with Whiteflash, that we decided to buy my fiancée s wedding band from them as well and again, they delivered great quality, results and service.
I would definitely highly recommend Whiteflash to anyone interested in buying high quality jewelry for a great price
5/11/2012, Agostino, Canada
-
Unbeatable price and truly impressive service!
I had ordered a complete engagement ring from Whiteflash. First of all, their site is terrific with regards to the detail they provide about their diamonds, so you can closely inspect and pick out the ideal diamond you want. I felt very comfortable with my selection over what I could have possibly received via retail outlets, where I would not have known the flaws of the diamond. The support staff were very courteous accepting my custom order (since I wanted to apply several coupons to my order and were able to negotiate down to my desired price--which is way less than what I would have paid comparably in retail) and helped arrange dual payment methods for me as I had paid for the diamond with an eCheck, and the ring itself with a credit card. The order itself was processed very rapidly and in less than a week, they sent me pictures of the prepared ring prior to shipment. The delivery was very rapid using FedEx (may have been overnighted) and their entire presentation of the ring was perfect! It came with a beautiful cherry box, along with all of the proper documentation and a loupe to examine the diamond and the ring. I was absolutely delighted with the purchase and so was my fiancé when I had proposed to her! I was very impressed with the service provided by Whiteflash, and have highly recommended them to all of my friends for their A+ service.
-
Totally in love with the ring!
I find the service at Whiteflash very exceptional. I feel I am taken care of every step of the way, even after making the purchase and I really appreciate this great service.
I totally am in love with the ring. The design is very gorgeous and it turned out better than I imagined. Whiteflash and Leon Mege both did a terrific job in getting the custom design done for me.
.
5/11/2012, Raymond R., USA
-
Philly proposal - she said yes!
Just wanted to give you an update -- I proposed to my fiance last weekend, at our favorite spot near the Art Museum in Philly! It overlooks the river and we had great weather, but the moment was capped off by your beautiful diamond! Oh, and she said yes! Again, thank you again for the great work with the ring.
5/11/2012, Albert L., USA
-
Treated us like their only customers!
My fiancé purchased the diamond from Whiteflash and the customer service was so outstanding during that process that we decided to go through them for the engagement ring and wedding bands as well. The e-ring and my fiance's wedding band were made by Vatché, and Whiteflash coordinated the ordering and payment of those rings for us. I made changes to the e-ring design that were communicated precisely to the vendor, and the end results were perfect. Whiteflash made my custom wedding band based on some pictures I had seen of others I liked, and the whole design team was incredibly helpful and nice throughout the whole process. Everyone we worked with was very friendly and professional, and they treated us like we were their only customers - responding to emails or making phone calls immediately upon receiving questions from us. The whole experience was great and we couldn't be happier with the rings. I would highly recommend using Whiteflash regardless of what you are looking to purchase. They can make anything happen!
-
HIGHLY recommend Whiteflash
I recently Proposed to my Girlfriend of 5 yrs, (I know waited a long time) I was skeptical in ordering a ring online with out ever seen the diamond. I was helped through the whole process by my diamond consultant who I cant thank enough. She sent me links and help me choose the perfect diamond/setting (Amphora with 3/4 Princess ct) and worked with me in pricing. I HIGHLY recommend Whiteflash to any one who is looking for a diamond ring, It beats any retail store (MALLS) and the pricing you cant beat. The Sparkle of the diamonds are amazing, received so many compliments on the ring.
When I received the ring it came with a certificate, beautiful redwood ring case and calendar.
5/11/2012, Carlos G., USA
