Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
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Can't wait to propose!
I wanted to say that the engagement ring you made is amazing...the cut is out of this world. Almost glows in the dark. I love the whiteflash logo on the band and how smooth and well made the whole setting is (inside and out).
You all must be very proud to work for a company like this. The whole team delivered as promised and went beyond my expectations. Even the box is perfect! And I am always a tough customer...haha. Whatever you need for reviews or anything I can do to spread the word just let me know.
I can't wait to propose!
11/7/2011, Anthony C, USA
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Best purchase I ever made in my life!
Skepticism and internet purchases go hand in hand. After spending countless hours and weekends in brick and mortal jewelry dealers, I decided to do further research on the internet. I knew I wanted an ideal cut diamond for maximum brilliance. Although I was not concerned about the price, I did want to make sure that my purchase was an excellent investment. I read countless threads on forums of experiences people have had with brand name competitors. I then decided that I was better off looking for loose diamonds rather than going with a brand name. While researching how to buy loose diamonds, I came across a Whiteflash customer who had a story similar to mine. They knew what they wanted, but they just couldn't find what they were looking for, that is until they came across Whiteflash. I visited the Whiteflash website. Their designs were unique and quite appealing. The thing they had going for them was their photo presentation and how easy it seemed to navigate their website. What they had going against them was that my most likely option was to order a product from them over the internet, and return it if I didn't like it. It seemed like a high investment in time. But there was something about the website, how clearly my questions were answered over the phone and the professionalism I received when I called that enabled me to take the step and purchase from Whiteflash.com. When I received my package, I was impressed by the sheer size of the box. I only ordered earrings and there was this package that could hold a giant school binder. I understood why that package was so big when I opened it. Whiteflash just doesn't specialize in diamond cutting. They specialize in perfecting a final and a high quality presentation. I was more than impressed. This was not just the best internet purchase I have ever made. It was the best purchase I have ever made in my life. I was extremely satisfied with the process from beginning to finish. You WILL NOT be disappointed with Whiteflash. I get compliments all the time on my earrings. And I am more than happy to tell my story when people ask me what in the world is Whiteflash.
11/7/2011, Charlie F, USA
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Easy Shopping Experience
Everyone at whiteflash has been so helpful to us during the shopping process. I am very excited about seeing the ACA diamond.
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Wonderful experience as a first-time customer outside US
It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison.
I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me.
After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment.
It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!!
I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
11/1/2011, Shiu L, Singapore
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Sparkly Diamond Flower Pendant
I ordered the flower cluster pendant 1 ctw from Whiteflash .It arrived on time and it is so beautiful, super white and extremely sparkly, actually it is prettier than my 1 ct solitaire diamond pendant!
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An Astounding YES!
My girlfriend loved the ring and said yes! We are looking to insure it now and need to get it appraised. Thanks for everything!
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Love the ring and their professional attitude
I spent quite some time on searching the right engagement ring for my best half. I just found the people from Whiteflash are very professional and they took my demand really seriously. They answered my questions with their best knowledge and I think it's great experience for me.I finally got the perfect ring within a few days after I submitted the order, and I love it!
11/1/2011, Shinlin D, USA
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Fantastic and fast!
The ring turned out wonderful! We have gotten so many comments on it already. You guys did a fantastic job with the setting and were so fast with shipping it to me. Thank you for all of your hard work!
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Stunning Diamond Earrings!
My wife was very surprised when I gave her the earrings. She said they are the perfect size so I don't think I will ever need to upgrade them. She also thought that the backs felt secure, she said they were heavy duty just like you mentioned. Thanks for the follow up.
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Amazing Diamond Ring!
Picked up the ring earlier this evening and it looks wonderful - the stone is amazing, especially in bright light, and the setting fits very well with it. Thanks again for the help in this purchase, and I'll probably be contacting you in the near future for the matching band as well!
Thanks again!
